If you’ve noticed in ScoutBook that your email address has changed to [email protected], it generally means that when your account was synced to ScoutBook from ScoutNet, there was another ScoutBook account already utilizing your email address.

This very likely happened because when your son or daughter was registered, they were using your email address. Then when you decided to join at a later date, you are using the same email address as your child.

If you have not accepted the invitation from your admin yet, they can change this email address. If you have already accepted the invitation, you can change your and your child’s email address yourself.

To fix this follow these steps:

1. Log into Scoutbook
2. Click on your child’s account
3. Click on your child’s “Edit Profile”
4. At the bottom of the page, click “Invite.” You’ll need to provide an email address for your child, so for now use your own if it isn’t already in there (you’ll correct this in the following steps)
5. Log out of Scoutbook
6. You’ll receive an email from Scoutbook with instructions to log into your child’s account
7. Log in to your child’s account. Now that you’re here, change your child’s email address from yours to theirs.
8. Log out of Scoutbook
9. Now log into your own ScoutBook account and change the email address from the [email protected] to your own email address.